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Privacy Policy
This Privacy Policy explains how Miracle Foods collects, uses, shares or otherwise processes personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you. Please take a moment to review this Privacy Policy and, if you have any questions, feel free to get in touch via one of the methods set out under the header “Questions and Contact Information” below.
Here at Miracle Foods we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
When you visit our website, we may collect the personal information you give us such as your name and surname, email address and contact number and certain additional information when you choose to apply for our Privilege Card . We gather and generate information about you when you provide it to us or interact with us directly. We may also receive professional information about you from other sources, including publicly available sources. We may combine information that we have about you from various sources, including the information that you have provided to us.
We may use your personal information to:

Provide you with information about our products and services;
Answer your questions and requests for information about our products and services;
Communicate with you about our products and services, offers, discounts and promotions, including marketing communications with your consent;
Send important notices, such as changes to our terms, conditions and policies;
For internal purposes such as auditing, understanding our customers’ behaviours and preferences and to improve our services; and
To ensure we have up-to-date contact information for you.

We may also be required to processes your personal data for the purpose of:

Compliance with applicable laws, rules, regulations, guidance and codes;
Compliance with demands or requests made by local and foreign regulators, governments, courts and law enforcement authorities, and complying with a court process, or in connection with any litigation;  


We process your personal information on the following basis:
With your consent: We will at times ask for your specific consent to process your personal information, such as when you fill in a contact form or when you apply for the privilege card.
For the performance of a contract: If you purchase our products or obtain our services, we will process your data insofar as it is necessary for the performance of our contractual obligations towards you.
For compliance with a legal obligation: We may at times be legally obliged to process your personal information in order to comply with demands or requests made by local and foreign regulators, governments, courts and law enforcement authorities, or with a court process, or in connection with any litigation, or in order to comply with our legal obligations.
For legitimate business purposes: We may at times use your personal information for our legitimate business purposes. Where we use your personal information for this purpose, rest assured that we will take measures to protect your personal information.

Your personal information will be received by Miracle Foods’ partners, consultants and employees. We may also share your personal information with any of the following:

Our third party agents, service providers and suppliers strictly as required in order to carry out the purposes outlined in this Privacy Policy;
Our professional advisors, strictly as required for consultation purposes or for compliance with our legal obligations or in the course of the provision of our services;
Regulators, governments and law enforcement authorities as and when this is required under applicable laws and regulations; 
Other third parties in connection with our selling, merging, buying or reorganising all or any part of our business, or carrying out any similar change of our business (including any potential or actual purchaser of that business or that purchaser’s advisors).  
Courts, tribunals, arbitrators or other competent bodies who may have authority to request such personal information; 


The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement or our Disclaimer.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
 By continuing to use our website and consenting to the use of cookies, you agree to us placing these sorts of cookies on your device and accessing them when you visit the website in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience of this website may be affected and you might not be able to take advantage of certain functions of our website.

We may transfer your personal information outside of Malta. The countries to which your personal information is transferred may not offer an equivalent level of protection for personal information to the laws of Malta. Where appropriate, we will take steps to ensure your information is transferred subject to appropriate safeguards, such as by entering into data transfer agreements. Where we have put data transfer agreements or similar safeguards in place, we may be able to make a copy of this available to you if you contact us via one of the methods set out under the header “Contact Information” below.


By using this website, you represent that you are at least the age of majority in your state, county, province, region or country of residence, or that you are the age of majority in your state, county, province, region or country of residence and you have given us your consent to allow any of your minor dependents to use this website.

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

This Privacy Policy was last amended on the 1st June 2018 .


We have a data retention policy that sets out how long we keep your information. This policy is based on the type of information, the purpose of collection, and the system within our digital platforms in which the information is held. As a general rule, we keep your personal information for as long as we need to in order to carry out those purposes for which your data has been collected.


You have the right to:
Ask Miracle Foods about the processing of your personal information, including to be provided with a copy of your personal information held by Miracle Foods;
to request the correction and/or deletion of your personal information, or restrict or object to the processing of your personal information;
to request to obtain and reuse your personal information for your own purposes across different services; and 
to complain to a competent supervisory authority, or to a court of law, if your data protection rights are violated or you have suffered as a result of unlawful processing of your personal information.
If you would like access to the information that we hold about you, if any of the information that we hold about you is inaccurate or out of date, or if you wish to restrict or object to us processing it, please let us know by getting in touch via one of the methods set out under the header “Questions and Contact Information” below. 
 If you object to our processing of your personal information, we will respect such requests in accordance with our legal obligations. Your objection may mean that we may not be able to perform the actions necessary to achieve the purposes set out above. 

Miracle Foods may be required or entitled to retain your information to comply with legal and regulatory obligations and to protect and exercise our legal rights and legitimate interests.


Miracle Foods is the controller of your personal information. If you have an enquiry or concern about our Privacy Policy, or if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Customer Care department by calling (+356) 2558 2403 or by sending an email to info@miraclefoods.net
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